First off, thank you. I wanted to thank Mrs. Wrae for the help with my case. I liked the fact that she was eager and ready to help with my situation. Mrs. Wrae put forth the extra effort to be there when I needed help. She was always on call, no matter what the time of the day was. I liked the way she carried herself. Always professional, looked at you in the eye, all around willing to help. Mrs. Wrae answered all my questions. She was not willing to back down if something became difficult. She was very supportive of the military. Thank you so much!